Terms and Conditions | Privacy Policy

Terms and Conditions | Privacy Policy


Your use of services provided by Triance Eventz is subjected to the following terms and conditions. Please read our terms and conditions carefully. By using the services of Triance Eventz you are deemed to agree & accept our terms and conditions and privacy policy. Triance Eventz reserves the sole right to change these terms & conditions and privacy policy at any time. You need to check periodically for any changes made in our terms. Using our services after we make any alteration to the terms & conditions means you agree to accept the changes, we are not responsible whether or not you review them. Triance Eventz is not responsible if you choose not to accept and abide by these terms & conditions at any time. Triance Eventz provides entertainment and event planning services (collectively, hereinafter referred to as ‘services’) subject to any customer’s or buyer’s (hereafter referred to as ‘client’) acceptance of and compliance with the terms and conditions (hereinafter referred to as ‘terms’) and the terms and conditions of the service level assurance agreement (hereafter referred to as ‘sla’) outlined below:


The terms of the agreement will commence on the date the client enrolls Triance Eventz for our services and will end when terminated by either party in accordance with the terms and sla. Triance Eventz has the authority to use its identifying mark that might come in the form of logo, design, url or any types of brand identity to all designs produced from here and it will come into force without any consent of its customers or clients.


Triance Eventz may provide client with one or more services, included but not limited to the once mentioned. Unless explicitly stated otherwise, any new feature that augments or enhances the services shall be considered to be part of the services. Triance Eventz reserves the right to modify, suspend or discontinue the services (or any part thereof), based on non-cooperation, non payment, or unwanted delay from client, at any time, without notice. Client expressly agrees that client, or any related third party, shall not hold Triance Eventz or its suppliers liable for any losses, damages or consequences whatsoever from such modification, suspension or discontinuation of the services.


To access Triance Eventz services or Triance Eventz websites, clients may be asked to provide certain information. By accepting these terms & conditions, the client hereby acknowledges Triance Eventz that all the information provided by the client will be correct, current, and complete. If Triance Eventz believes the information that the client has provided is not correct, current, or complete, Triance Eventz has the right to refuse client access to any Triance Eventz websites or services or any of its resources, and to terminate or suspend clients account at any time. Calls may be recorded for training and quality purposes.


Triance Eventz hereby declares that the company has sole right to change or remove the website (temporarily or permanently) or any part of it at any time, without notice. Triance Eventz shall not be liable to anyone (client, third-party vendor or user) for any such changes or removal.


We will make every effort to ensure that the services provided by us are error free; however, Triance Eventz will be the rightful owner of the services until the client pays all outstanding accounts in full. Any work done by Triance Eventz will remain our property and copyright of Triance Eventz, unless otherwise agreed, and may be resold or commercially reproduced only with the permission of Triance Eventz. Triance Eventz will not be liable for any copyright infringements that are caused due to materials submitted by the client. Any additions to the brief where Triance Eventz makes no charge will be done at the sole discretion of Triance Eventz and for such additions Triance Eventz will not accept any responsibility to ensure that such additions are error free. We reserve the right to charge the client accordingly for any correction to these additions or for further additions. Triance Eventz will not be responsible for any loss of earnings, compensation or costs incurred due to any work carried out by the client, on behalf of the client, or by any third-party agents appointed by the client. Triance Eventz is not liable for loss of earnings, compensation or costs incurred because of the unavailability of the website, servers, software, or other material provided by its agents.


Triance Eventz owns or has the license to or otherwise permitted by law to use the trade marks, copyright and intellectual property rights of the site and its content including (but not limited to) the website design, graphics, text, source codes and all software connected with the website. Using this website and its services, you are agreeing to access the content only for your personal and non-commercial use. You cannot download, copy, transmit, reproduce, store, distribute or sell the content without the prior and written consent of Triance Eventz.


The website of Triance Eventz is provided on an “as available” and “as is” basis. Triance Eventz, to the extent permitted by the law, is not responsible for any direct, indirect consequential damage or loss (including but not limited to loss of business, data, opportunity and/ or profit) caused due to the use of the website. Triance Eventz does not warranty that the website’s functionality will be error free or uninterrupted, that defects will be rectified and/ or that the website or server making it available are free of any virus or anything else that can be destructive or harmful.


All amounts owed by the client to Triance Eventz for services rendered prior to the verified cancellation date must be paid in full. There will be no prorating for partial months throughout the agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests must be made in writing or via email. Cancellation requests will only be processed if made by the initial authorizing party and if received in writing. There will be no refunds of any monies for any cancellation requests made after the cooling-off period of 48 hours from the date of order. Any cancellation would mean that the services incurred before the cancellation will be a copyright of Triance Eventz and the client has no right over it. In case the service is of any interest to the client, the client has to pay the discussed amount after which the copyright is to be handed over to the client. For security and training purposes, all calls, inbound and outbound, made through Triance Eventz corporate offices are digitally recorded and the recordings form a part of the verbal contract between Triance Eventz and the client. Any cancellations done after the cooling-off period by the client, for any reason, will lead to a full payment of the agreed price and immediate termination of the contract, unless otherwise mutually agreed between Triance Eventz and the client.


Client agrees to pay Triance Eventz the service fee, for any program or service client enrolls in, pursuant to the terms of the payment plan client selected, including without limitation, all applicable taxes, if any, in accordance with the billing terms in effect at the time the service fee becomes payable. Client expressly understands, acknowledges and hereby authorizes Triance Eventz to automatically charge the client’s credit card or debit client’s bank account once a month or one time as per the program requirement. Clients will be charged a minimum of 50% of the discussed amount (total budget) as soon as they approve of the project if the event is dated 15 days from the date of commencement, else a minimum of 80% of the discussed amount (total budget) is to be paid for confirmation. The pending payment is to be cleared on the day of the event before completion of the service, in order to avoid any delays after the service, which otherwise later might need to be paid extra by the client. Triance Eventz also reserves the right to pursue alternative means of payment up to and including debt collection services and customers shall be liable for all collection costs, including without limitation, attorneys’ fees.


You should be aware that by approving a particular package you indicate your acceptance to the terms for the particular package as described on mail. All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your requirement and ensure that you have been quoted on the right requirements. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Triance Eventz. Please ensure and clarify our understanding before initializing any project. Any job initialized will be delivered and handed as per the given timeline during the discussion and any further change will incur an additional time of minimum 24 hours (new jobs /alterations). Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs. Any re-work on an already completed task will attract additional charges. The final payment is to be cleared on the day of the event as and when the requirement setup is completed at the client’s venue and before completion of the service.


You should be aware that by submitting any kind of personal details to our website or by any other means, you indicate your acceptance to the terms given above. In case of any queries or concerns you are always free to contact us for further assistance.